ex900 Privacy Policy —
How is your data protected?
Protecting your personal information is our top priority. This policy outlines what data we collect, how we use it, and how we secure it.
View FAQsWhat Information Do We Collect?
Account Information
Information you provide during registration—such as your name, email address, mobile number, date of birth, and username—is used to verify your identity and manage your account.
Device & Browser Information
Technical details such as your device’s IP address, browser type, operating system, screen resolution, and login times are automatically collected.
Local Payments & BDT Information
Transaction details in Bangladeshi Taka (BDT), mobile banking numbers, and payment method information are securely processed.
Usage Information
Your platform activity, betting history, game preferences, and page visits are used to improve service quality.
What Are the Purposes of Using This Information?
Ex900 uses your information only for specified and lawful purposes. We never misuse your data without your consent.
- Service Provided: To manage accounts, process transactions, and provide gaming services.
- Identity Verification: KYC process to ensure secure login and transactions.
- Experience Improvement: To customize and improve the platform according to your preferences.
- Security & Fraud Prevention: To detect and prevent suspicious activity.
- Legal Obligations: To meet requirements of Bangladesh regulatory authorities.
- Contact: To provide important updates, transaction alerts, and customer support.
How do cookies and tracking technologies work?
These cookies are essential for maintaining login sessions and core functionality. They cannot be disabled.
Analyzing platform usage helps improve services. You can control this via your browser settings.
Used to remember language, theme, and other personal preferences. Disabling may limit some features.
To disable cookies, adjust your browser settings. However, this may limit some platform features.
How is data stored and protected?
Ex900 uses modern cybersecurity protocols to keep your personal data safe. We regularly assess and update our security measures to minimize risk of data breaches.
- All data is stored on encrypted servers.
- Multi-layer security measures are in place to prevent unauthorized access.
- Employee access to data is strictly controlled and logged.
- The duration of data retention is set according to legal obligations and requirements.
- There is a system to promptly notify users in case of any security breaches.
Is data shared with third parties?
Ex900 never sells or rents your personal data. However, limited sharing with trusted partners may occur in specific cases.
- Payment Processor: Complete transactions with authorized mobile banking partners including bKash and Nagad.
- Legal Authorities: To comply with requests from courts or regulatory authorities under Bangladesh law.
- Technology Providers: Selected cloud and technology partners operate under strict confidentiality agreements to manage the platform.
When sharing data with any third parties, we ensure they maintain proper security standards.
Ex900 never shares your information with advertisers or commercial third parties.
What rights do you have as a user?
You can view and request copies of your personal data stored in your account at any time.
You can request our support team to update or correct incorrect or outdated information.
You may request deletion of your personal data under certain conditions, but legal obligations may prevent removal of some data.
What Happens When the Privacy Policy Changes?
Ex900 periodically reviews and updates this privacy policy. Users will be notified in advance of any significant changes.
- Major changes will be communicated via registered email or app notifications.
- Continuing to use the platform after changes constitutes acceptance of the new policy.
- Previous versions are archived and available upon request.
- The latest update date is shown at the top of this page.
We recommend regularly visiting this page to stay up to date.
This privacy policy was last reviewed in 2026 and complies with current Bangladeshi data protection laws.
Where to Contact Regarding Privacy?
Our support team is always ready to assist with any questions, concerns, or requests related to your data security. We provide prompt and proper assistance.
- You may request to access or correct your information.
- You may request deletion of your data.
- Feel free to ask any questions regarding the Privacy Policy.
- Report account security issues.
Contact Email: [email protected]
We are committed to keeping your privacy protected.
Join ex900 and experience Bangladesh’s safest mobile gaming and Sports Betting platform. For more questions, check out our FAQ section.